April 2015   

Information and tips for users of Court PC's online databases

Introducing online document ordering

Court PC and Connecticut Document Services have jointly developed an online document ordering service for users of the Court PC website and database.  Documents may be ordered from any court location or other public records office in the State of Connecticut, including land records and the Connecticut Secretary of State.  Connecticut Document Services is based in New Haven and has document retrievers covering the entire state. 

We've tried to make it easy to use this service, whether you're logged in to Court PC or not. 

Any visitor to the site can place an order

Any visitor to the site can order copies of documents directly from the "Order Documents" tab on the main public menu at www.courtpcofct.com.  If you already know the docket numbers of the cases you need, you can enter them on the form from the main menu.  This form also has options for ordering land records or CT Secretary of State documents.

If you're placing multiple orders, the basic customer info only needs to be completed once during any online session, whether you're logged in or not. 

 

Logged-in Court PC users

You can also log in to Court PC with your user ID and password to order from the "Order Documents" tab on the user menu, or run a search and order from the search results.  The order form on the user menu is the same as the main menu order form.

Copies may be ordered from the results displayed for any civil, domestic, probate, criminal and motor vehicle cases in the Court PC database.  

I need to run a search first.  What types of searches are covered?

The document order feature works with the "Party Name Search" feature (CV/FA/CR or MV cases), the "Docket Number Search" feature (CV or FA cases) and the "Probate Search" feature.  It is not available with Juris searches, Patriot searches or CV/FA case searches using multiple criteria.

For CV and FA Party Name Searches

From the results, select a docket number to load the case detail in a pop-up window.  Click on the "Order Copies" button from the case detail window.  Select your documents from the docket* and click the "Place Order" button.  The order form will display in the window.  Enter your contact information, confirm whether you want exhibits, and add any comments or specific instructions you may have. 

* -- NOTE:  If there's no docket or the document you need (such as the Complaint) isn't listed, close the case detail window and place your order using the "Order Documents" tab of the user menu instead.  Describe the document in detail in the "Comments" section of the order.

You'll need to submit one order for each CV or FA case you select.  There is a separate document retrieval fee for each case ordered.

When done, click  the "Submit Order" button.

For CR and MV Party Name Searches and Probate case searches

Use the "Order copies" button on the search results page to display a selection column with checkboxes next to the case listing.  Make your selections and click the "Place Order" button.  The order form will display, allowing you to enter contact information and add comments.

If you're looking for a specific document from a criminal or probate case, the order form has a "Comments" field where you can specify your request.  You can submit one order containing multiple CR, MV or Probate cases.  However, there is a separate document retrieval fee for each case ordered.

When done, click  the "Submit Order" button.

For CV and FA Docket Number Searches

Use the "Order copies" button on the search results page to display a selection column with checkboxes for the docket items.  Make your selections and click the "Place Order" button.  The order form will display, allowing you to enter contact information and add comments. 

Again, if the document you need isn't listed in the Court PC docket, you can describe what you're looking for in the "Comments" section of the order by using the "Order Documents" tab of the user menu. You will need to submit one order for each CV or FA case you select.  There is a separate document retrieval fee for each case ordered.

When done, click  the "Submit Order" button.

Document availability

Naturally, the availability of any documents you order will be subject to the retention policies of the offices where the files containing the documents are located.  If a document cannot be located or has been destroyed, you will be notified as soon as possible.

Confirmation

Once your order is submitted, you'll receive a confirmation e-mail.  If you've logged in to search and order, your orders will also be displayed in a separate table on your logout page. 

You'll be contacted shortly by Connecticut Document Services to confirm the details of your order.  Orders are fulfilled within 24-48 hours, and expedited service is available if needed.

 

 

 

 

TO ORDER COPIES

Look for either of these images on our website

In this issue:

Introducing online document ordering

 

Would you like to use Court PC on your mobile device?  Let us know.

read more..

Searching business names beginning with numbers

read more...

 

John Lach,

Court PC of Connecticut Inc.

518-672-7534

toll-free fax:  866-768-3761

 

P O Box 951,

Philmont, NY  12565

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