Introducing online document
ordering
Court PC
and Connecticut Document
Services have jointly developed an online
document ordering service for users of
the Court PC website and database. Documents
may be ordered from any court location
or other public records office in the
State of Connecticut, including land
records and the Connecticut Secretary of
State. Connecticut
Document Services is based in New Haven
and has document retrievers covering the
entire state.
We've
tried to make it easy
to use this service, whether you're
logged in to Court PC or not.
Any
visitor to the site can place an order
Any
visitor to the site can order copies of documents
directly from the "Order Documents" tab
on the main public menu at
www.courtpcofct.com. If you
already know the docket numbers of the
cases you need, you can enter them on
the form from the main menu. This
form also has options for ordering land
records or CT Secretary of State
documents.
If you're
placing multiple orders, the basic customer info only needs
to be completed once during any online
session, whether you're logged in or not.
Logged-in Court PC users
You can
also log in to Court PC with your user ID
and password to order from the "Order
Documents" tab on the user menu, or run
a search and order from the search results.
The order form on the user menu is the
same as the main menu order form.
Copies may be ordered
from the results displayed for any
civil, domestic, probate, criminal and
motor vehicle cases in the Court PC database.
I
need to run a search first. What
types of searches are covered?
The
document order feature works with the
"Party Name Search" feature (CV/FA/CR
or MV cases), the "Docket
Number Search" feature (CV or FA cases) and the
"Probate Search" feature. It is
not available with Juris searches,
Patriot searches or CV/FA case searches
using multiple criteria.
For
CV and FA Party Name Searches
From the
results, select a docket number to load
the case detail in a pop-up window.
Click on the "Order Copies" button from
the case detail window. Select
your documents from the docket* and click
the "Place Order" button. The
order form will display in the window.
Enter your contact information, confirm
whether you want exhibits, and add any
comments or specific instructions you
may have.
* -- NOTE: If
there's no docket or the document you
need (such as the Complaint) isn't listed,
close the case detail window and
place your order using the "Order
Documents" tab of the user menu
instead. Describe the document in
detail in the "Comments"
section of the order.
You'll need
to submit one order for each CV or FA
case you select. There is a
separate document retrieval fee for each
case ordered.
When
done, click the "Submit Order"
button.
For
CR and MV Party Name Searches and
Probate case searches
Use the "Order
copies" button on the search
results page to display a selection
column with checkboxes next to the case
listing. Make your selections and
click the "Place Order" button.
The order form will display, allowing
you to enter contact information and add
comments.
If you're
looking for a specific document from a
criminal or probate case, the order form
has a "Comments" field where you can
specify your request. You can
submit one order containing multiple CR,
MV or Probate cases. However, there is a
separate document retrieval fee for each
case ordered.
When
done, click the "Submit Order"
button.
For
CV and FA Docket Number Searches
Use the "Order
copies" button on the search
results page to display a selection
column with checkboxes for the docket
items. Make your selections and
click the "Place Order" button.
The order form will display, allowing
you to enter contact information and add
comments.
Again, if
the document you need isn't listed in
the Court PC docket, you can describe
what you're looking for in the
"Comments" section of the
order by using the "Order Documents" tab
of the user menu. You will need
to submit one order for each CV or FA
case you select. There is a
separate document retrieval fee for each
case ordered.
When
done, click the "Submit Order"
button.
Document availability
Naturally, the availability of any
documents you order will be subject to
the retention policies of the offices
where the files containing the documents
are located. If a document cannot
be located or has been destroyed, you
will be notified as soon as possible.
Confirmation
Once your
order is submitted, you'll receive a
confirmation e-mail. If you've
logged in to search and order, your
orders will also be displayed in a
separate table on your logout page.
You'll be contacted shortly by
Connecticut Document Services to confirm
the details of your order. Orders are
fulfilled within 24-48 hours, and
expedited service is available if needed.
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